Customer Service Representative - Veverska Bityska

Unternehmen: Air Team, S.r.o.
Deine Bewerbung: Du hast dich bislang noch nicht beworben. Bewirb dich oder Empfehle für Belohnungen
Ort: Veverska Bityska, Austria
Kontakt: *********@*******.com (Email nachsehen)
Teilen:
BESCHREIBUNG DER STELLE
Requirements:
Proven customer support experience or experience as a Client Service Representative
Track record of over- Achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi- Task, prioritize, and manage time effectively
Interest in aviation, with a pilot's license as a nice- To- Have but not a must
An individual who appreciates a nurturing workplace, enriched by our team's 15 years of experience in the aviation sector
Responsibilities:
A Customer Service Representative, or CSR, acts as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Benefits:
At AIR TEAM, we understand that our work transcends mere words; it embodies a deeper significance. Our engagement with leading avionics manufacturers like Garmin, L3 Harris, Honeywell, and Collins Aerospace isn't just a job it's our passion, our mission. We're committed to personal development, not only as a company but also in nurturing each team member's growth. The products and services we provide go beyond the ordinary; they are a testament to our reliability and our drive to deliver excellence that clients can trust and form lasting relationships with. If you share our vision, you should be with us on this exciting journey.



BESCHÄFTIGUNGSBEDINGUNGEN
Arbeitstag geben: Vollzeit
Beschäftigungsart: Feste Stelle
Lohn: USD 1,750.00 - 2,500.00 Monatlich
Insgesamt Stellenanzeigen: 1


ALTER ANFORDERUNGEN
Minimale Erfahrung: Unbestimmt
Geschlecht: Undifferenziert



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